Privacy Policy

**Privacy Policy**
*Last updated: September 14, 2026*

Swift Souk operates this store and website swiftsouk.com, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). Swift Souk is powered by Shopify, which enables us to provide the Services to you. 

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services or otherwise communicate with us.

**1. Personal Information We Collect or Process**
We may collect or process the following categories of personal information depending on how you interact with our store:
- **Contact details:** Name, shipping address, billing address, phone number, and email address (swift.souk.ksa@gmail.com).
- **Financial information:** Payment method details, credit/debit card numbers, and transaction records.
- **Account information:** Username, order history, preferences, and settings.
- **Transaction information:** Items viewed, added to cart, purchased, or returned.
- **Device & Usage information:** IP address, browser type, device information, and site interaction data through cookies.

**2. How We Use Your Personal Information**
- **Providing & Fulfilling Services:** To process payments, fulfill and ship orders, handle returns/exchanges, and manage customer accounts.
- **Customer Support:** To respond to inquiries, send order updates, and assist with service requests.
- **Marketing & Communication:** To send promotional offers, updates, and targeted advertisements where permitted by law.
- **Security & Fraud Prevention:** To authenticate transactions, monitor for unauthorized activity, and keep the platform secure.

**3. Sharing Personal Information**
We share personal information with service providers who perform services on our behalf (e.g., Shopify hosting, payment processors, and shipping carriers). We do not sell your personal data to third parties.

**4. Cookies and Tracking Technologies**
Our store uses cookies to enhance site navigation, analyze usage, and support checkout functionality. You can adjust your browser settings to refuse cookies, though some store features may be affected.

**5. Contact Us**
If you have questions about our privacy practices or would like to exercise your data rights, please email us at swift.souk.ksa@gmail.com.