Privacy Policy for SwiftSouk
At SwiftSouk, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our website, mobile application, and other services (collectively referred to as “Services”). By using our Services, you agree to the practices described in this policy. If you do not agree with these practices, please refrain from using our Services.

  1. Our Privacy Policy
    We process your personal information to provide you with seamless Services and to improve your shopping experience. By accepting our Terms of Use, you confirm that you have read and understood this Privacy Policy. If you are unwilling to share your information with us, please do not use SwiftSouk’s Services.

SwiftSouk’s Services are intended for users aged 18 and above. Minors under 18 but at least 13 years old may use our Services under the supervision of an account owner. Children under 13 are not permitted to use our Services. You are responsible for any actions taken by a minor using your account.

By using SwiftSouk’s Services, you acknowledge that your information may be transferred to and processed in countries where we operate, including the United States. These countries may have different privacy laws than your country of residence.

  1. Information We Collect
    We collect information in the following ways:

Information You Provide
Registration and Account Setup: To create an account, you must provide your name, email address, and other details. Sellers may need to provide additional information, such as store name, address, tax ID, bank account details, and proof of identification.

Transactions: When you make a purchase, we collect payment information, shipping address, and contact details.

Profile Information: You may provide additional details like gender, birthday, and location to customize your profile.

Automated Information
Device and Browser Data: We collect IP addresses, browser type, device information, and cookies to enhance your experience and prevent fraud.

Location Information: With your consent, we may collect precise location data via GPS or Wi-Fi to provide localized services.

Analytics: We use analytics tools to track app usage, performance, and errors to improve our Services.

Information from Third Parties
Social Media: If you link your account to platforms like Facebook, we may receive information from them.

Vendors and Suppliers: We may collect information from payment processors, delivery services, and marketing partners.

  1. How We Use Your Information
    We use your information to:

Provide and improve our Services.

Process transactions and deliver products.

Personalize your shopping experience.

Send marketing communications (with your consent).

Prevent fraud and ensure security.

Comply with legal obligations.

  1. Sharing Your Information
    We may share your information with:

Service Providers: Third-party vendors who assist in payment processing, delivery, and analytics.

Legal Authorities: When required by law or to protect our rights.

Business Partners: Affiliated businesses for marketing and promotional purposes (with your consent).

We do not sell your personal information to third parties for monetary gain.

  1. Security
    We use industry-standard measures to protect your information, including encryption and secure servers. However, no method of transmission over the internet is 100% secure. You are responsible for keeping your account password confidential and reporting any unauthorized access.
  2. Retention
    We retain your information as long as necessary to provide our Services, comply with legal obligations, or resolve disputes. You may request the deletion of your account and personal information at any time.
  3. Your Rights and Choices
    Depending on your location, you may have the following rights:

Access and Portability: Request a copy of your personal information.

Correction: Update or correct inaccurate information.

Deletion: Request the deletion of your data.

Opt-Out: Unsubscribe from marketing communications.

Do Not Sell: Opt-out of the sale of your personal information (if applicable).

To exercise these rights, contact us at contact@swiftsouk.com.

  1. SMS/MMS Mobile Messaging
    By opting into our SMS/MMS marketing program, you agree to receive promotional messages. You can opt-out by replying STOP to any message. Message and data rates may apply.
  2. Third-Party Services
    Our Services may include third-party plugins, cookies, and pixels (e.g., YouTube API, PayPal SDK, Braintree). These services have their own privacy policies, and we recommend reviewing them.
  3. Privacy Policy Changes
    We may update this policy periodically. Significant changes will be communicated via email or a notice on our website. Please review this policy regularly.
  4. Contact Us
    If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@inspireuplift.com (for SwiftSouk-related inquiries)

Store Email: contact@swiftsouk.com